Refund policy

Every Wallcreed piece is printed to order, so we do not accept change-of-mind returns or exchanges - there is no warehouse to send anything back to. If your order arrives damaged, defective, misprinted, or different from what you ordered, submit your order number and clear photos of the product and the issue through the contact form at wallcreed.com/contact within 30 days of delivery. If your claim qualifies, we print and ship a free replacement at no charge. No returns, no refunds. Please do not mail the product to the return address on the package - no physical return is needed unless we send you written instructions. Orders go to production about one hour after purchase; address changes and cancellations are only possible inside that window. If a package cannot be delivered because the address provided was incomplete or incorrect, a reprint is not automatic - contact us and we will find the fairest path.